Pursuing That Great Spa Experience

There should be more to your spa experience than pastel walls in soothing shades of green and meditative instrumental music lulling you to sleep, right? So let’s find out what makes a spa experience great.

The first thing is to look at the spa facility itself. A tour of any spa you are considering spending your money with should be easy to arrange. While you’re on that tour, look around. Look in corners; Look up; Look down. If the facility isn’t clean and sanitary, trust me, it’s not the right spa for you. That’s just basic Spa 101, not to mention good common sense. After all, if they can’t take care of their own facility, how likely is it that they are going to be able to take care of you?

The second thing to look for- and this is really the most important thing- is this: How are they treating their clients? Again, treating people with respect is just good business. If you’re spending your money, you deserve to be treated with respect, not to mention kindness and decency. We are here to serve you! But what does all this mean in practical terms?

Here are some things to watch for (and by the way, these are all things we do here):

Spa attendants and therapists should always be professional and courteous. Once you make an appointment, your treatment should begin on time, and you should be receiving only the treatment you scheduled. With any treatment, therapists should wash their hands before they touch you.

You should feel free to ask questions before, during and after your treatment. Pay attention to the answers because you can learn a lot about the spa and its personnel. Let’s talk about talk: We’ve all had the experience with therapists that either talk way too much or don’t speak at all, and both can be uncomfortable. A good rule of thumb is this:  Therapists should follow your lead in terms of how much interaction occurs. If you talk, they should be willing to engage with you. However, your spa treatment is NOT the place for them to vent their personal problems. It’s YOUR therapy session, not theirs!

With massage, the therapist should be sensitive to the kind of touch and pressure you enjoy or require for healing. And this should go without saying, but there should never be anything even remotely sexual in that touch or pressure. Also, you should never be left alone during body wraps, facials, or hydrotherapy baths. Having the attendant on hand enhances our ability to both serve you and ensure your safety.

Lastly, our expert estheticians will ask about your home skin-care routine. They will offer suggestions and make recommendations on products or product application- but they should never do anything that makes you feel pressured to buy products.

If you’ve visited our spa, we’d love to hear about your experience. If you’ve never visited our spa, feel free to call us and set up a tour. I guarantee you’ll like what you see and you’ll love the experience. After all, it’s my name on the door. Hope to see you soon!

Yours In Style,

Darren