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Publix, Sweetbay Experiencing Problems With Debit Cards

A representative from Publix says that shoppers can use cash or credit cards.

If you're headed to a Publix Supermarket or other retailer this evening, you should make sure you have a credit card or cash in your wallet to pay for your merchandise. 

"We apologize for the inconvenience our customers are experiencing with the pin pad machines not accepting debit, EBT and gift cards. We are experiencing technical difficulties with that system," said Publix spokesperson Shannon Patten in an email.

Patten suggests that customers check with each store before shopping by visiting the Publix store locator section of their website. 

"Publix stores do accept credit cards and checks with proper identification or cash for their transaction," she said.

A spokesperson for Sweetbay Supermarkets confirmed that their machines were also experiencing "spotty" acceptence of debit cards. She said that Sweetbay hopes to have the issue fixed in a couple of hours.

Have you run in to this issue at other retailers in town? Let your neighbors know in the comments section so we all know where we can use our cards, and where we need to being cash.

Jim Dohr June 21, 2012 at 09:13 PM
The Publix on Anderson Road and Gunn is having this problem, as I just experienced. JIM
Chris Taylor June 21, 2012 at 09:34 PM
Thanks, Jim. That's good to know.
David Hadley June 22, 2012 at 12:02 AM
I experienced this at Publix today, but it was easily solved by running the debit card as a credit transaction (signing instead of PIN).
Michele Northrup June 22, 2012 at 11:29 AM
The Sweetbay in Northdale was accepting only cash yesterday. Lotsa upset customers.
Jeanne Benjamin June 22, 2012 at 01:11 PM
The Sweetbay on Hillsborough and Armenia was having problems last night too.
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r hitts June 26, 2012 at 05:44 PM
wat

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